Frequently Asked Questions
- Persons who abuse drugs or alcohol and want to stop.
- Persons who have become concerned about thier use of alcohol or drugs.
- Persons who hope to live free of addiction to alcohol or other drugs.
- Persons who are on probation because of their abuse of drugs or alcohol.
- Persons who are involved with Department of Children and Families [DCF] because of the abuse of drugs or alcohol.
Call 860-714-3700
- ADRC residential and transportation services operate 24 Hours a day, 365 days per year. The Detoxification Program staff is accessible 24 hours each day, seven days each week [860-714-3700].
- Outpatient services are available Monday through Thursday from 8:30am-8:30pm, Fridays 8:30am-5pm for treatment services, and Saturdays from 10am-3pm for intakes.
- ADRC staff can help determine what type of drug or alcohol treatment is necessary.
- ADRC staff can help to locate at least one, usually more than one, service that will help with the drug or alcohol problems that have been identified.
- When services are needed quickly, ADRC staff can help you locate an appropriate treatment program and make certain that a bed or treatment slot is available.
- For persons who are eligible, and in need of transportation, ADRC staff will arrange transportation to the treatment facility.
- The services provided by ADRC are voluntary - every client who comes to ADRC comes by their own choice. Some persons who receive services at ADRC may be on probation or involved with DCF. Persons on probation or who are involved with DCF may have obligations with those agencies but ADRC never holds people in treatment who do not want to be in treatment.
Call 860-714-3700
- Call ADRC and talk to a staff member - this is probably the best way to decide what help is needed.
- Tell the staff member the problems your loved one is experiencing.
- Let the staff member know about any treatment experiences your loved one may have had in the past [if any].
- Let the staff member know if your loved one has any current medical or emotional problems.
- ADRC staff will help you find the kind of services that are needed.
- In general, the most important initial determination to make when entering treatment is whether or not a person can stop using drugs or alcohol for at least several days [4-6] at a time. Persons who can not stop using drugs or alcohol for even a short period of time almost always need a detoxification service. Persons who are able to stop for several days [4-6] at a time often begin treatment by talking with an outpatient counselor.
- Whether treatment starts in a detoxification program or an outpatient program the counselors can direct your loved one to additional services as the situation requires.
- Inpatient Detoxification - this is a service where persons receive a medical assessment and the support to safely stop using alcohol, narcotics [for example: heroin, pain medications such as Oxycodone], often in combination with other addictive drugs [such as cocaine]. While an inpatient, persons also receive referrals for ongoing treatment to support their new way of living without drugs and alcohol. Three different medication protocols are available for opiate detoxification: buprenorphine, clonidine, and methadone.
- Outpatient counseling - outpatient care involves a range of services designed to assess and treat drug and alcohol problems. Most outpatient services involve a combination of individual and small group treatment. Persons who go to outpatient services typicaly live in their own home or in a local supportive residential program if needed.
- Residential Services - residential services range from supportive housing to intensive residential treatment programs. These programs are intended to provide rehabilitation services in settings away form the pressures and temptations that were part of using drugs or alcohol. Residential services often follow a period in a detoxification program.
- Employment support services - eligible individuals in the Greater Hartford area can receive a variety of services designed to facilitate re-entry into the workforce. These services can include an assessment, referral, case management, preparation for work classes, and outreach to local employers.
Call 860-714-3700
- No. Withdrawal from alcohol can be fatal. Roughly 15 % of individuals who go into withdrawal without medical supervision die. The symptoms of withdrawal may not appear until 24 hours after the last drink. The nurse at admission will determine, through your history, if admission to inpatient medical care is needed.
- Some ADRC services are not limited to persons who live in North Central Connecticut [such as detox services].
- Persons, who live outside of North Central Connecticut and need services that can not be provided by ADRC, or where local services are more appropriate, will receive a referral to a local treatment program.
- United Way of Connecticut operates InfoLine, a "211" referral and information system, that can help locate services.
- The Department of Mental Health and Addiction Services [DMHAS] operates a listing of services throughout Connecticut.
- SAMHSA [a federal Agency] operates a "service locator" service that includes services throughout all of Connecticut and other states.
Call 860-714-3700
- For eligible persons an Access Line (1-800-563-4086) or ADRC staff (860-714-3700) can help arrange transportation for approved locations to the treatment program.
- For persons not eligible for transportation, the Access Line staff will assist in providing directions and suggesting possible public transit options.
- ADRC has long served persons who are without health insurance and may lack any source of income. Many persons served at ADRC are receiving State Administered General Assistance (SAGA) or Title XIX entitlements, or are eligible for Medicaid and/or Medicare or comparable entitlements.
- ADRC will assist clients in applying for any entitlements for which they may be eligible.
- Some ADRC services are directly supported by grants form DMHAS – thus there may be no cost to the client.
- If your loved one has personal health insurance that does not accept services provided by ADRC you will be assisted in locating providers that accept your insurance coverage.
Call 860-714-3700
- Substance abuse treatment services are strictly private and confidential. This is required by state and federal law as well as the professional ethics of the providers.
- All persons have the right to receive care in strict confidence.
- If your loved one wishes to involve others in your care – such as family members – this can typically be arranged, but can only be done with the expressed written consent of the person being served.
- Some persons find their needs are best meet by going to a residential program after detox - to continue their rehabilitation and provide them more time in a safe and supportive environment away form the risks of drug and alcohol use.
- Some persons are ready for outpatient support services after detox – services designed to teach and support the skills of maintaining a life free of alcohol or drugs.
- Most persons include self help support services [usually Alcoholics Anonymous or Narcotics Anonymous] as part of any ongoing care plan.
Call 860-714-3700
- The length of time people spend in treatment is determined by several things: 1) the severity of the drug or alcohol problem, 2) the type of program providing the treatment, and 3) the willingness of the person to stay in treatment as long as is needed.
- Detoxification services are relatively brief programs, usually lasting about 5 days.
- Residential programs vary a lot in length depending upon the kind of program – some last 15-20 days while others may last several months and still others may last a year or more.
- Outpatient programs are not generally designed to last a specific length of time. The length of stay is based on the persons need and how stable they have become while in treatment.
- In drug or alcohol treatment programs your loved one will most likely see a variety of types of clinical and supportive staff. It is common to spend the most time with a counselor who usually takes the main responsibility for treatment planning and arranging for services after discharge.
- In detoxification programs clients also spend time with a physician and members of the nursing staff who will be most concerned with the medical aspects of the detoxification experience.
- Depending upon the type of program your loved one enters, they may also work with: a psychiatrist, vocational counselors, residential managers, or case managers.
Call 860-714-3700
- All residential programs allow for visitors although they often restrict who can visit and when they can visit. Restrictions are designed for the well-being of all the persons who are in the residential program.
- If a client does not wish to have visitors they can talk with the program staff to see how they can help with their request.
- Feel free to call ADRC and ask for a referral to our outpatient program or to an outpatient program in your area. Outpatient program staff members will talk to friends and family members about a loved one that is not ready to seek help.
- Keep in mind that the family or friends of a substance abusing or dependent person often need help for themselves – due to hardships created by the substance abuse problems.
- Many family and friends decide to attend Nar-anon or Alanon groups in order to gain guidance and support for themselves – both programs are free, anonymous and are run by family members who have had loved ones with addictions.
- United Way of Connecticut operates InfoLine, a "211" telephone referral and information system, that can help locate services.
- The Department of Mental Health and Addiction Services [DMHAS] operates a listing of services throughout Connecticut.
- SAMSHA [a federal Agency] operates a "service locator" that includes services throughout all of Connecticut and other states.
Call 860-714-3700
- Many persons use cocaine and other drugs, such as alcohol or opiate drugs [such as heroin]. The use of the drugs other than cocaine may justify a referral to a detox program. ADRC staff can assist in determining if you should go to a detox program.
- Some persons who use only cocaine can be treated in an outpatient program. The ADRC staff can assist in making a referral to our outpatient program or to an outpatient program in your area.
- Persons who only use cocaine may be eligible for treatment in a variety of ADRC residential programs [other than a detox program] in the North Central Region. The ADRC staff can assist in making a referral to the appropriate residential program.
Founded in 1973, Alcohol and Drug Recovery Centers, Inc. (ADRC) is a private non-profit corporation located in Hartford, Connecticut, providing high quality substance abuse treatment and recovery-supportive services. We operate a number of facilities, offering a wide range of services to help our clients achieve and maintain a life free of the destructive effects of chemical dependency.
